Patient Portal – Healow

Take a look at these videos for general information and specific instructions about our Patient Portal:

INTRO PATIENT VIDEO

Ask healow: How do I log in for the first time?

Ask healow: When logging in I am receiving a login error?

Ask healow: I forgot my PIN. How do I change my PIN?

Ask healow: What is the linking accounts feature? How do I link accounts?

Ask healow: How do I remove a linked account?

Ask healow: How do I view my past and upcoming appointments?

Ask healow: How do I setup an appointment reminder?

Ask healow: How do I request medications?

Ask healow: How do I add medication to my list?

Ask healow: How do I request a medication refill?

Ask healow: How do I view my Lab and DI imaging results?

Ask healow: How do I access My Chart?

Ask healow: What is the updates tab?

Ask healow: How do I add notes to a scheduled appointment?

Ask healow: How do I create a message

Ask healow: How do I read new messages?

Ask healow: How do I view my Visit Summary?

Ask healow: Why can’t I find my provider or practice?

Ask healow: I am having difficulty locating my practice in healow

Ask healow: How do I link another portal account to my healow account?

Ask healow: Will the button wheel update with information for all of my linked accounts

Ask healow: How do I get my name updated within the healow app?

Ask healow: What does the paper icon to the right of the lab result name indicate

Ask healow: How do I enter my tracker information?

Ask healow: How do I delete or update an entry from my trackers?